Jobcentre.digital
Our online portal guarantees the quickest way to send your application and documents to our employees Jobcentre.digital.
www.jobcenter.digital works reliably, securely and simply and allows you to submit initial and renewal applications, change notifications (for example, notification of starting work or a change in bank details) and necessary documents via an online channel.
The advantages of using it are obvious: important information and documents are sent to the Leipzig Job Centre at any time and from any location. This not only saves time and postage costs, but you can also use the online service at any time and around the clock and are therefore independent of opening hours.
Registering to use the portal is also easy: you can either use your electronic ID card or you can go to the entrance areas of the Leipzig Job Centre in person for authentication and receive your ID and password.
Together with our Video counselling you can carry out your administrative procedures with us almost completely digitally. The Leipzig Job Centre will be happy to answer any questions you may have on this topic.
Submitting an application online for the first time
With www.jobcenter.digital you can easily send both the initial application for Citizen's Allowance and all the documents required for processing.
Applications must be complete
For fast and proper processing, it is essential that all necessary documents are submitted and that your application is completed in full and includes your contact details for queries (e-mail, telephone number). The application can be completed online. Documents can be scanned or processed as a photo, for example using your smartphone.
Here you will find a Example of an application for benefits (PDF 1 MB) according to SGB II.
Important for online applications
If you complete the application directly on your computer or mobile device, be sure to save all completed documents on your device first. Only then upload your saved documents via the online portal.
If the document is not saved, the job centre receives empty, i.e. incomplete applications and attachments.
Complete documents - checklist
Use the Checklist simplified application (PDF 266 KB)to submit your application in full.
Added value
- Additional support through context-specific assistance
- Simplified completion thanks to a dynamised route
- More flexibility, as the application can be submitted at any time and from any location
Change notice
Added value
- Flexible: display changes regardless of time and location
- Secure: edit change notifications in the online portal, save them and send them digitally to the joint organisation and receive confirmation of dispatch; documents can no longer be lost in the post
- Simple: Simply upload documents and evidence and send them to the joint organisation electronically
- Helpful: Information texts support data entry
- Sustainable: save paper and postage compared to sending by post
- Clear overview: Keep an overview of notified changes in the user account
- Informative: Receive information on other SGB II topics
Click to change notification
Explanatory video change notification jobcenter.digital
Application for further authorisation
Added value
- Flexible: apply for further authorisations regardless of time and location
- Secure: process change notifications in the online portal, save them and send them digitally to the joint organisation and receive confirmation of receipt; documents can no longer be lost in the post
- Simple: Simply upload documents and evidence and send them to the joint organisation electronically
- Helpful: Information texts support data entry
- Sustainable: save paper and postage compared to sending by post
- Clear overview: Keep track of submitted applications in your user account
- Informative: Receive information on other SGB II topics
Click to apply for further authorisation
Explanatory video on how to apply for continued authorisation jobcenter.digital
Mailbox service via jobcenter.digital
The mailbox service on jobcenter.digital makes it easy to send messages directly to the right employees at the job centre. Simply use the mailbox service for questions about rent and heating costs, applying for benefits and all other questions.
The following topics are available
- Request for copies (e.g. notifications)
- Enquiry about the processing status
- Applying for further benefits (e.g. initial equipment for your home)
- Counselling and support with taking up/searching for work
- Advice on language courses
- Question about rent and heating costs
- Questions about further training/coaching/measures
- Deadline extension
- Information and questions about benefits for education and participation (e.g. school trips)
- Absence
- All about starting/looking for work
- All about training/studies
- Appointment request
- Miscellaneous
Added value
- User interface is tailored to customer needs
- Upload and securely send digital documents from your computer, mobile phone
or tablet - Dispatch can take place independently of service times
- Proof that messages have been sent
- Download a mailbox message as a PDF document
Flyer P.O. Box Service
Explanatory video on the jobcenter.digital mailbox service
Online appointment management
Added value
- Flexible: digital arrangement of the desired appointment without waiting times and local constraints
- Fast: Direct appointment confirmation
- Clear overview of appointments in the account
How does it work?
To give you an initial overview of www.jobcenter.digital and its functionalities, we have summarised all the relevant content for your introduction in the Customer manual summarised.
Be independent of travelling costs, opening hours and queues - with www.jobcenter.digital!
